In line with the apprenticeship guidelines, the apprentice will be an integral part of the Personal Lines team, working across various teams in the Personal Lines team while also undertaking the CIP exams and a Level 8 degree in Business Studies through IT Sligo.

The Apprentice programme within Arachas will enable you to have an extensive training, development and support to enable your success in the Insurance industry.

Role Accountabilities

Sales and Activity Management:

• Flexibility to work securing renewals, processing amendments, cross selling and up selling across all product lines.

• Ability to manage renewals and contribute to client retention in line with targets and compliance.

• Processing of Mid-Term Alterations, Renewals and data entry.

• Ensuring all files are correct and up to date on all applicable systems.

Customer Relationship Management:

• Manage clients across departments. handling renewals, MTA's and queries in relation to Personal Lines products.

• Take personal responsibility for delivering the highest level of accuracy and quality in your work.

• Deal with all requests internal / external in a timely and efficient manner.

Team Collaboration:

• Build great relationships across all teams within Arachas and work collaboratively to deliver on team targets and objectives.

Compliance:

• Ensure all processes are completed in line with compliance guidelines.

Requirements:

• Experience working in a fast-paced environment.

• Excellent organizational skills, with a proven ability to prioritize tasks accordingly.

• Excellent communication and inter-personal skills with the ability to collaborate and communicate effectively with both customers and colleagues.

• Excellent attention to detail.

• Experience in problem solving.

• Ability to work in a dynamic team environment.

• Ability to adapt to change.

Person Specification:

• Possess a can-do attitude and be open to rapid and evolving change.

• The ability to prioritize workloads and adapt to unforeseen events.

• A good degree of personal organization and a structured approach to time and resource management.

• Demonstrate a commitment to professional development

• Working always with a customer first approach in line with Arachas culture.

• Innovative and the ability to work well within a team or independently as required. Arachas is Ireland’s largest nationwide insurance broker, employing over 700 professionals across 14 offices. We provide a comprehensive range of insurance products and services for both commercial and personal clients, leveraging our extensive relationships and deep market knowledge.

Arachas is committed to innovation, offering unique sector-specific solutions for complex insurance needs while fostering an inclusive workplace. We actively engage in community initiatives, including partnerships with charities and voluntary organisations.

When you join Arachas, you join a team of problem solvers, who collaborate well together and go the extra mile to get the best cover for their customers.

Arachas is part of the Ardonagh Group, one of the world’s largest independent insurance distribution platforms and a top 20 global broker with a combined workforce of 12,000 colleagues and a network spanning 250+ locations in more than 30 countries.

www.arachas.ie and Arachas Insures Ireland

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