The purpose of this role is to work as part of a dynamic sales team in Munster seeking and winning Commercial New Business. The role entails focusing on specific company-driven sales campaigns with the New Business and Existing Teams as well as working on own initiative to generate larger type Commercial New Business leads for conversion.

Location: Arachas Munster Offices (Cork, Limerick, Tipperary or Waterford). This role requires travel to the Munster offices regularly.

Reports To: Managing Director (Munster) & Director of Broking’s (Munster)

Key Internal Relationships: Managing Directors Broking , Regional Directors, Regional Managers, Regional Business Managers, Account Directors, Account Executives, other business units, Business Enablement Teams.

Key External Relationships: Customers, Insurance companies, other parties.

Role Accountabilities and Core Responsibilities

Sales & Activity Management:

• Seek, Quote and Convert quotations for new commercial clients.

• Meet income acquisition and referral targets set.

• Assist in achieving the overall New Business objectives of the Commercial Lines teams in the Munster Region.

• Conduct regular team meetings to discuss Pipeline and New Business Strategy.

• Comply with all relevant compliance legislation.

• Manage aged debt and premium collection.

• Comply with all Management Audit Requirements.

• Ensure agreed processes are followed in all matters.

• Maintain an excellent teamwork ethic.

Customer Relationship Management:

• Ensuring we build long-term trusted relationships with customers, through understanding their needs and being a true partner.

• Enable customers to make informed decisions, through sharing of best advice and knowledge.

Customer Service:

• Provide professional, action-orientated and timely service to our customers, staff and management

• Put customers at the heart of everything you do, aiming to delight them during every interaction to build loyalty Portray a professional image to exceed customer service standards.

• Take personal responsibility for delivering the highest level of accuracy and quality in your work.

Team Collaboration:

• Work closely with the Managing Director & Regional Director’s

• Work within a large regional team.

• Working on new business pipeline and working within the team to deliver best results.

• Assist in achieving the overall objectives of the Commercial Lines New Business Team.

• Assist in achieving the overall objectives of the Commercial Lines Team.

Compliance:

• Work with the Commercial Teams Regional Director’s and Compliance Teams in ensuring that the quality of file records meets prescribed standards.

Requirements:

• CIP Qualified aiming towards ACII qualification

• Candidate must demonstrate the ability to work in a team environment with a high level of energy.

• Ability to deal with and convert larger more complex commercial risks into clients.

• Strong communication skills are essential. Excellent communication skills and a strong client relationship background.

• An aptitude for selling and being flexible to meet tight deadlines.

• Demonstrate good technical & product knowledge. Excellent negotiation skills and an understanding how best to negotiate between price and risk.

• Possess a positive, can-do attitude with the ability to adapt to and embrace change.

• Attention to detail. Motivated, self-starter who will work on their own initiative and appreciate the regulatory nature of the business.

• An enthusiastic and flexible approach, along with demonstrated attention to detail.

• The ability to prioritise workloads and adapt to unforeseen events.

• A good degree of personal organisation and a structured approach to time and resource management. Strong IT and organisational skills.

• Compliant with the Central Bank’s Minimum Competency Code and Fitness & Probity.

Person Specification:

• Previous experience in the area of New Business Development.

• Significant technical insurance knowledge.

• Ability to develop relationships with colleagues, insurers and clients. An enthusiastic and flexible approach, along with demonstrated attention to detail.

• Willingness to learn & develop.

• Strong work ethic.

• Commitment to ongoing professional development. Quick learning capabilities and an aptitude for understanding the variable elements of insurance products.

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