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Ardonagh Europe career site
Arachas · Multiple locations · Hybrid

Infrastructure Engineer- Arachas Location

Reporting to: Head of Technology Operations

Responsibilities:

  • Understanding and experience of supporting core infrastructure, including:
  • Microsoft technologies – Azure Active Directory, Group Policies, IIS, WSUS, Windows Server, DFS, DNS, NTFS etc.
  • Network Environments (Routers, Firewalls, VPNs, VLANs, SASE) –- understanding of core networking concepts.
  • Azure AD config and admin, O365 admin and support
  • Windows Server and Storage troubleshooting, Windows Server tuning
  • Backup Solutions and Technologies (Veeam), DR and Business Continuity knowledge
  • VOIP Solutions and IP traffic management (VLANs, QoS)
  • Printing, print management
  • Experience in MFA and Intune and MDM
  • Full appreciation of IT security, concepts and implementation
  • Working with MSPs, vendors and partners to manage problems and escalations
  • Alert management to reoccurring problems and patterns of problems, RCA Analysis
  • Perform capacity planning for server & storage resources
  • Experience of VMware VSphere Operations and Admin knowledge and management
  • Experience of Citrix NetScaler & XenApp Admin, Performance and Deployment (Image Management and App integration)

Requirements

  • 5+ years IT experience in an admin / support role, 3+ years of experience working in critical production environments, including Disaster Recovery support.
  • Third level technical qualification, or relevant experience
  • Extensive experience working with highlighted core infrastructure technologies
  • Microsoft / VMWare or OEM specific technical qualifications and certifications
  • Excellent technical aptitude and troubleshooting skills
  • A strong customer-focused communicator with excellent interpersonal skills
  • Ability to manage and prioritize multiple projects and initiatives, working independently and within the IT team
  • Availability to do occasional out of hours'/weekend work when required
  • A high degree of technical aptitude and troubleshooting skills
  • Strong verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels.
  • An ability to work under pressure
  • Understands ITIL and Change Management
Business area
Arachas
Role
IT & Telecoms
Locations
Waterford, Cork, Sandyford, Dublin
Remote status
Hybrid

About Ardonagh Europe

The Ardonagh Group is one of the world’s leading independent insurance distribution platforms. We are a collection of best-in-class entrepreneurial and specialist brands with a network of over 250 locations and more than 12,000 employees. Across our portfolio, we offer a highly diversified range of insurance-related products and services. From complex multinationals to individuals purchasing personal insurance policies, our understanding of the audiences we serve, together with our scale and breadth, allows us to work with our insurer partners to deliver a broad range of product and risk solutions that meet customer needs.

Find us on LinkedIn or visit www.ardonagh.com

Founded in 2017
Co-workers 12,000
Arachas · Multiple locations · Hybrid

Infrastructure Engineer- Arachas Location

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