Account Executive – Commercial Lines, Advisory – Offaly
Sales and Activity Management:
• Responsible for Client insurance
requirements including inviting, securing
and documenting renewal as well as midyear
alterations and claims handling in line
with agreed protocols and procedures
• The achievement of an individual Income
Budget
• Provide Account support to Account
Director(s) on set clients or on ad hoc basis
as requested
• The achievement of other upsell / cross sell
targets
• Ensure agreed processes are followed in all
matters
• Manage aged debt and premium collection
• Comply with all management audit
requirements
Customer Relationship Management:
• Build effective working relationships with all
customers by establishing trust, anticipating
needs, sharing information and meeting
commitments
• Deal with any issues that customers may
have with queries, quotes etc.
Customer Service:
• Portray a professional image to meet or
exceed customer service standards
• Take personal responsibility for delivering
the highest level of accuracy and quality in
your work
• Deal with requests and enquiries from
customers, staff and management in a
professional and timely manner
Team Collaboration:
• Work closely with designated Account
Director(s) if applicable.
• Working as part of a team environment to
ensure all customer needs are met
• Working together to ensure the team is on track to meet monthly and yearly targets
Compliance:
• Work with the team manager and compliance teams in ensuring that quality of file records meets prescribed standards
Requirements:
• Minimum APA qualified and working towards Cip qualification
• Candidate must demonstrate the ability to work in a team environment
• Strong communication skills is essential
• Possess a positive, can do attitude with the ability to adapt to and embrace change
• Attention to detail
• Possess the ability to manage deadlines & prioritise workload
• Demonstrate good technical & product knowledge
• The ability to prioritise workloads and adapt to unforeseen events
• A good degree of personal organisation and a structured approach to time and resource management
Person Specification:
• CIP Preferable
• Previous Open I experience
• Proficient in Office, including Outlook, Word & Excel
• Friendly and assertive manner on the phone
• Ability to develop relationships with insurers and clients
• Willingness to learn & develop
• Strong work ethic
- Business area
- Arachas
- Role
- Account Executive
- Locations
- Birr, Tullamore
- Remote status
- Hybrid Remote
About Arachas
In an industry that never stands still, neither do we. The Ardonagh Group was founded in 2017 and has grown to become the UK’s largest independent insurance distribution platform and a top 20 broker globally. Our best-in-class entrepreneurial and specialist brands are based across a network of 150+ locations worldwide and have a combined workforce of more than 10,000 people. Across our portfolio, we offer a highly diversified range of insurance-related products and services across the full insurance value chain in the UK, Ireland and broader international markets. From complex multinational corporations to individuals purchasing personal insurance policies, our understanding of the communities we serve, together with our scale and breadth, allows us to deliver a broad range of product and risk solutions to meet the needs of a rapidly evolving market.
Find us on LinkedIn or visit www.ardonagh.com
Account Executive – Commercial Lines, Advisory – Offaly
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